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Privacy Policy

We created this privacy policy to provide you with information on how we collect, process and use information, including personally identifiable information (PII).

This Privacy policy has been updated to comply with GDPR.

As part of the normal operation of our services we collect and, in some cases, may disclose information about you. By accepting this Privacy Policy and our Terms of Use, You expressly consent to our use and disclosure of your personal information in the manner described in this Privacy Policy.

Information we collect

When we say “we”, we mean Caendra Inc., a Delaware corporation with its main registered office in Santa Clara, CA.

When you become a registered user of our website you will opt-in to provide us and we will collect information such as: full name, email address, employer name, phone numbers, postal addresses, Tax ID, PO box.

We also collect other information that does not identify you.

The information collected is used to provide the services you subscribed for: attending a training course, an online event or becoming a certified professional

Children under the age of 16 are not eligible to use our services and should not register.

Use of personal information

Your personal information will be used by Caendra Inc. in accordance with your instructions and as required by applicable law. Caendra Inc. is a processor of your data and you are the controller.

We don't sell or rent your personal information to any third parties for any purpose. The only uses of your personal information are those highlighted in this policy. You are the only owner of your personal information and can request modification or deletion at any time

We use your information for the following purposes:

  • Providing services
  • Logging
    Our servers automatically collect information when you access or use our services record it in log files. This log data may include IP addresses, the address of the web page visited before using the Website or Services, devices and browser type and settings, the date and time the services were used, information about browser configuration and plugins, language preferences and cookie data.
  • Send you personalized offers
    We use your information (name, email address, billing address) to send you personalized offers.
  • To inform you about service disruptions or other communications
  • For billing and administrative purposes
    Billing and correct invoicing requires collection and storage of your name, billing address and tax information.
  • Investigate and help prevent fraud and abuse
    Personal information is necessary to enforce anti-fraud and abuse policies set forth in our Terms of service.

Data retention

We retain your data in accordance with your instructions. You have the right to require your personal information to be deleted at any time.

However please note that we may be forced to retain your data as long as it’s necessary to enforce the Terms of the services you subscribed or paid for. This may include keeping your information after you have deactivated your account for the period of time needed for Caendra to comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements.

Other rights

You have the right to access, rectify, object, erase and restrict processing of your personal information. Please write to info@caendra.com for any such request.

Data Protection Officer

To communicate with our DPO, please write to info@caendra.com

Cookies and Tracking

We use cookie and tracking technologies to gather information such as: number of visitors to the website, website usage patterns, user agents, and other technical information about the connecting device.

Personal information is not tracked and is not stored within cookies.

We use Google inc. services (Analytics and Adwords) for website analytics, advertisement and interest based information. You can opt-out of Google Ads following this link

We do not link, associate or share with any third party (including Google) any personally identifiable information within interest based cookies or other anonymous identifiers.

How we use the information

We use information in the files and databases we maintain about you, and the other information we obtain from your current and past activities on the website to:

  • Deliver the services and products that you have requested
  • Manage your account and provide you with customer support
  • Enforce our terms and conditions
  • Perform functions as otherwise described to you at the time of collection

We do not share your personally identifiable information with any other third party unless required by Law.

Your surname, email, postal address and telephone number are confidential and will not be available for other members or visitors of the website, the forums or the members area to view.

Mailing lists and communications

When you request to receive a demo or information about our products and services via email, we might send you promotional emails to the email address provided. At the time you request such information we ensure every email goes through a double opt-in process.

All our emails contain an unsubscribe link and comply with the CAN SPAM regulation.

We do not share your email address with any third-party.

About this Policy

This Policy is reviewed and revised from time to time. Last updated: May 20th 2018

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